Terms & Conditions
Please read these terms and conditions carefully before using our services
TJK Travels India Pvt. Ltd.
These Terms and Conditions govern all bookings made through TJK Travels India Pvt. Ltd. By purchasing a ticket from us, you agree to the policies and rules stated below.
1. Shipping Policy
All flight tickets purchased through our portal are issued in electronic format (e-tickets).
Hard copies of tickets are not shipped to customers.
Once your booking is confirmed, your e-ticket will be sent to the registered email address provided at the time of booking.
Customers are responsible for ensuring that the email address provided is correct and accessible.
We strive to ensure timely delivery of your e-tickets; however, delays caused by incorrect details, technical issues, or third-party service disruptions are beyond our control.
2. Return Policy
All air tickets purchased are strictly non-returnable, non-refundable, and non-transferable.
Tickets cannot be exchanged for cash, credit, or any other form of compensation.
All fare rules, restrictions, and airline ticketing policies are subject to change without prior notice.
Any changes to flights must be requested at least 5 working days prior to the scheduled departure, and may be subject to additional charges as per airline rules.
Passengers are responsible for reviewing the applicable airline policies, including baggage rules, fare conditions, and change penalties, before making a purchase.
3. Refund Policy
No refunds will be issued for tickets purchased through our platform, regardless of the reason for cancellation.
This policy applies to all tickets, including promotional and discounted fares.
Customers are strongly advised to purchase travel insurance to cover unforeseen events such as illness, visa rejections, or travel disruptions.
Any applicable taxes or fees paid to the airline may be refundable in accordance with the airline's policy; however, this is subject to their discretion and processing time.
4. Passenger Responsibility
Passengers must ensure that all travel documents, including passports, visas, and health certificates, are valid for their travel itinerary.
We are not responsible for any denial of boarding, delays, or cancellations due to incomplete or invalid travel documents.
Any additional charges such as airport taxes, surcharges, or service fees imposed after booking will be borne by the passenger.
5. Acceptance of Terms
By purchasing a ticket from TJK Travels India Pvt. Ltd., you acknowledge and agree to the above terms and conditions, including the no-return and no-refund policies.